So, if you live in South Africa and have The Internet, you probably already know that the IEC website is crap. It has been crap for years. It used to be bizarrely malformed in anything that isn’t IE, and lots of people complained.
Recently the IEC dramatically improved the situation by adding a browser check to their main page, and redirecting any browsers that don’t identify themselves as IE to an apologetic note which explains that the site doesn’t work in anything except IE. Please note that they had time to add Google Chrome to the list of other browsers — but not to actually fix the damn site; something which you might think is not rocket science, or very expensive to do, especially in this age of out-of-the-box CMSes and web development frameworks.
Of course the site still works in Firefox, exactly as badly as it used to — and the browser check is trivially circumventable. All you have to do to see it in its full malformed glory is navigate to any internal page. If you’re feeling energetic, you can make your browser lie in its user agent string. Be prepared to reload frequently — not only is the site atrociously designed and basically unmaintained (how long is that <\table> going to be there?); the server is a bit dodgy.
Now, people have been complaining about this crap for years, to little effect. Nobody seems to be particularly interested in fixing the problem.
Earlier today several people I know posted links to DigitalApartheid.com, a new site created by someone who is fed up with the state of the IEC website. As much as I agree with the purported goals of the site, I am not impressed with the way it has gone about achieving them, for several reasons.
One: the site instructs visitors to email or fax a form letter complaining about the site to various employees of the IEC. Form letters are crap. Form letters say “I’m not capable of articulating an intelligent opinion about this; I’m with that guy, so I copied what he said.” I wouldn’t be surprised if they were forwarded straight to /dev/dustbin at the IEC; I know that’s what I’d do.
Two: the form letter is full of bad punctuation and grammar. Badly written complaints make you look stupid.
Three: the form letter compares the site’s exclusion of non-IE users to apartheid, and states that the writer is contemplating not voting unless the site is fixed. Here’s where we go off the deep end.
Seriously? You really think that the inconvenience that you experience at this site because of your (admirable and sensible) choice to use a browser other than IE is comparable to decades of racist government oppression?
Dude. Maybe you should get some perspective.
Most people in South Africa don’t have access to computers. The IEC website is not the only — or indeed the primary — source of information about the elections. This information is not being denied to you — if you can’t access it in your browser (and you can, really), you have the ability to get it in some other way, just like all those computerless people.
I do want the IEC to fix their site — but bombarding them with ridiculous hyperbole isn’t going to make them do it. There are plenty of intelligent things to say about standards compliance and FOSS, and why they are important. If you’re going to send a complaint, please do it in a way which doesn’t make you — and by association everyone else who uses an alternative browser — look like a raving nutjob.